PRIVACY POLICY

Information We Collect

Depending on how you interact with our website and services, we may collect information such as:

• Personal Information: Your name, email address, phone number, company name, job title and other contact information you provide.
• Account Information: Information required to create and manage your account.
• Business Information: Information you provide about your organization, business requirements or use of our services.
• Communication Information: Information contained in messages, inquiries, support requests or other communications you send to us.
• Technical Information: IP address, browser type, device information, operating system, referring pages and other technical information.
• Usage Information: Information about how you interact with our website, applications, products and services.
• Cookies and Similar Technologies: Information collected through cookies and similar technologies used to operate and improve our website and services.

How We Use Your Information

We may use the information we collect for purposes including:

• To provide, operate and maintain our services.
• To create and manage user accounts.
• To communicate with you regarding our products and services.
• To provide customer support.
• To understand how users interact with our website and services.
• To improve our products, services, features and user experience.
• To develop and improve our AI-powered products and capabilities.
• To detect, prevent and address security issues, fraud, abuse or unauthorized activity.
• To comply with applicable legal and regulatory requirements.
• To send marketing or promotional communications where permitted and where you have provided the required consent.

AI and Customer Data

Some Skygentic AI services may process information provided by users or connected business systems in order to deliver requested AI-powered functionality.

We use such information only as necessary to provide, maintain, secure and improve the services, subject to applicable agreements and legal requirements.

You should not submit sensitive, confidential or regulated information to our services unless the applicable product or agreement specifically permits you to do so.

Data Sharing

We may share information with trusted service providers, technology providers, hosting providers, analytics providers or other partners when necessary to operate and provide our services.

We may also disclose information when required by law, legal process or governmental authority or when necessary to protect our rights, users, systems or property.

We do not sell personal information for third-party marketing purposes.

SMS opt-in information and phone numbers will not be shared with third parties or affiliate companies for their own marketing purposes.

Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction.

However, no internet transmission or security system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill legitimate business purposes, comply with legal obligations, resolve disputes, enforce agreements and maintain appropriate business records.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Your Rights and Choices

Depending on your location and applicable local laws and regulations or otherwise, you may have rights regarding your personal information, including:

• Access: Request access to personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to applicable legal and contractual requirements.
• Restriction: Request restrictions on certain processing activities where applicable.
• Opt-Out: Opt out of certain marketing communications.
• Data Portability: Request a copy of certain information in a portable format where applicable.

Cookies

We use cookies and similar technologies to operate and improve our website and services.

Cookies may help us:

• Remember user preferences.
• Understand website usage.
• Improve website functionality.
• Analyze website performance.
• Provide a better user experience.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Third-Party Services

Our website and services may contain links to or integrations with third-party websites, platforms, applications or services.

Those third parties may have their own privacy policies and practices. Skygentic AI is not responsible for the privacy practices of third-party services that are not controlled by us.

Children's Privacy

Our services are intended for businesses and professional users and are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable local laws and regulations or otherwise.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify users through our website, email or other appropriate communication methods where required.

The updated Privacy Policy will be posted on this page with an updated revision date.